Course Overview

MODULE ONE

• HOSPITAL DEPARTMENTS , An Overview.
• OPERATINAL PLAN IN HOSPITALS

MODULE  TWO

• HOSPITAL INxFORMATION SYSTEM.
• MEDICAL RECORDS .

MODULE THREE

• CUSTOMERS IN HEALTHCARE

MODULE FOUR

• CLINICAL GOVERNANCE
• LEADERSHIP

MODULE FIVE

• MEASURING HOSPITAL PERxFORMANCE
• KEY PERxFORMANCE INDICATORS (KPIs)

MODULE SIX

• Human Resource Management .
• Communication Skills.