Blue Flower

Total Quality management

COURSE OVERVIEW

Module 1 : Basics of Quality

* Background & Significance of Quality

* Definitions of Quality

*  Aspects  of Quality

* Values of Quality

Module 2 : Basics of Quality

* Dimensions of Quality

* Principles of Quality

* Quality in Healthcare

 

Module 3 : People Management in Health care
* Customers in healthcare
* leadership
* Teamwork

Module 4 : Quality Improvement - 1

* Process & Strategy

Module 5 : Quality Improvement - 2

* Quality Improvement Models

 

Module 6 : Quality Improvement - 3

* Quality Improvement Models

QUALITY & ACCREDITATION UNIT
CAIRO UNIVERSITY HOSPITALS